System Requirements

Available Delivery Platforms

360 Care Insights





  • Windows 2003 or 2008 Enterprise Operating SystemStandard/Enterprise Server operating system
  • Quad Core Xeon class processor
  • 4-16 gigs available physical RAM
  • 3100 GB available hard disk
  • CD/DVD ROM drive

Handheld Requirements

  • iPhone, iPad, or iPod Touch with iOS 5.0 or higher
  • Android OS 4 or higher

Client Requirements

  • Access to the network where program is installed
  • Internet Explorer 7 or 8 and compatibility mode
  • Cookies must be enabled
  • Javascript support must be enabled
  • Access to the network where program is installed
  • Internet Explorer 7 or 8 and compatibility mode
  • Cookies must be enabled
  • Javascript support must be enabled

           

CareNotes™ for Intranets





Windows Server Requirements

  • Microsoft Windows® 2003 or 2008 Standard/Enterprise Server operating system
  • 2.4 GHz Intel® Pentium IV class processor
  • 2 GB available physical RAM
  • 60 GB available hard disk
  • CD/DVD ROM drive
  • Firewall or other security mechanism (to limit public access)
  • Internet access (optional)
  • TCP/IP
The software contains integrated Web server software configured to listen on port 80 by default.

Browser Requirements

  • Access to the World Wide Web
  • Internet Explorer 6 or 7
  • Cookies must be enabled
  • Javascript support must be enabled

           

CareNotes™ System for Internet









Client Requirements

  • Internet access to the World Wide Web
  • Cookies must be enabled
  • Javascript support must be enabled
  • End-User Component: Internet Explorer 7 or 8 and compatibility mode
  • Administrator Component: Internet Explorer 7 or 8 and compatibility mode

           

Formulary Advisor™









Client Requirements

  • Internet access to the World Wide Web
  • Cookies must be enabled
  • Javascript support must be enabled
  • End-User Component: Internet Explorer 7 or 8
    and compatibility mode
  • Administrator Component: Internet Explorer 7 or 8 and compatibility mode

           

Formulary Advisor™ for Intranets





Windows Server Requirements

  • Microsoft Windows® 2003 or 2008 Standard/Enterprise Server operating system
  • 2.4 GHz Intel® Pentium IV class processor
  • 2 GB available physical RAM
  • 60 GB available hard disk
  • CD/DVD ROM drive
  • Firewall or other security mechanism (to limit public access)
  • Internet access (optional)
  • TCP/IP
The software contains integrated Web server software configured to listen on port 80 by default.

Browser Requirements

  • Access to the World Wide Web
  • Internet Explorer 7 or 8 and compatibility mode
  • Cookies must be enabled
  • Javascript support must be enabled

           

Healthcare Series for Intranets





Server Requirements

  • Microsoft Windows® 2003 or 2008 Standard/Enterprise Server operating system
  • 2.4 GHz Intel® Pentium IV class processor
  • 2 GB available physical RAM
  • 60 GB available hard disk
  • CD/DVD ROM drive
  • Firewall or other security mechanism (to limit public access)
  • Internet access (optional)
  • TCP/IP
The software contains integrated Web server software configured to listen on port 80 by default.

Browser Requirements

  • Access to the World Wide Web
  • Internet Explorer 7 or 8 and compatibility mode
  • Cookies must be enabled
  • javascript support must be enabled

           

Healthcare Series for Windows





Standalone Installation

  • Pentium® class Processor
  • Any Microsoft Windows® version currently supported by Microsoft* (Truven Health Analyltics develops and tests under Vista and XP)
  • 32 MB RAM
  • 2 GB hard disk space (preferred) or 22 MB hard disk space and CD-ROM drive
  • 3.5" 1.44 MB floppy drive

Network Installation

Server Requirements

  • Pentium® class Processor
  • Any Microsoft Windows® version currently supported by Microsoft* (Truven Health Analytics develops and tests under Windows® 2003)
  • 32 MB RAM
  • 2 GB hard disk space (preferred) or 4 networked/shared CD-ROM drives
  • 3.5" 1.44 MB floppy drive

Client Requirements

  • Pentium® class Processor
  • Any Microsoft Windows® version currently supported by Microsoft* (Truven Health Analytics develops and tests under Vista and XP)
  • 32 MB RAM
  • 20 MB hard disk space (minimum)
  • 3.5" 1.44 MB floppy drive
  • Connectivity to your Healthcare Series server and Healthcare Series data drives
  • Network access permissions


           

Infection Prevention





  • Microsoft Windows® 2000 SP4 or 2003 Standard/Enterprise Server operating system
  • Dual XEON class processor
  • 2 GB available Physicial RAM
  • 60 GB available hard disk
  • CD/CVD ROM drive

Server Requirements

  • Access to the network where program is installed
  • Internet Explorer 7 or 8 compatibility mode
  • Cookies must be enabled
  • Javascript support must be enabled

Handheld Requirements

  • iPhone, iPad, or iPod Touch with iOS 3.0 or higher
  • Android OS 2.1 or higher

           

KINETIDEX®





Standalone Installation

  • Pentium® class Processor - Minimum CPU: 166MHz
  • Any Microsoft Windows® version currently supported by Microsoft* (Truven Health Analytics develops and tests under XP)
    Note: Truven Health Analytics does not support international versions of Microsoft Windows. You must use an mmddyyyy date format for all dates as well as an English keyboard.
  • Internet Explorer 7 or 8
  • 1 CD-ROM drive (for product installation)
  • 32 MB of RAM
  • 100 MB hard disk space available
  • SVGA display
  • The KINETIDEX System was designed for use with Monitor resolutions set at 600 x 800, 256-color, small fonts settings, but can also be used with 640 x 480 resolutions, although scrolling will be required.
  • Access to a printer (color or black & white)

Network Installation

Server Requirements

  • Pentium® class Processor, Minimum CPU: 166 MHz
  • Any Microsoft Windows® version currently supported by Microsoft* (Truven Health Analytics develops and tests under 2003)
    Note: Truven Health Analytics does not support international versions of Microsoft Windows. You must use an mmddyyyy date format for all dates as well as an English keyboard.
  • 1 CD-ROM drive (for product installation)
  • 32 MB of RAM
  • 100 MB hard disk space

Client Requirements

  • Pentium® class Processor - Minimum CPU: 166 MHz
  • Any Microsoft Windows® version currently supported by Microsoft* (Truven Health Analytics develops and tests under XP)
    Note: Truven Health Analytics does not support international versions of Microsoft Windows. You must use an mmddyyyy date format for all dates as well as an English keyboard.
  • Internet Explorer 7 or 8
  • 32 MB of RAM
  • 80 MB hard disk space
  • SVGA display
  • The KINETIDEX System was designed for use with Monitor resolutions set at 600 x 800, 256-color, small fonts settings, but can also be used with 640 x 480 resolution, although scrolling will be required.
  • Access to a printer (color or black & white)

           

Micromedex 2.0 Internet









Client Requirements
  • Internet access
  • Optimized for Internet Explorer 7 or 8
  • Cookies must be enabled
  • Javascript support must be enabled

           

Mobile Micromedex





mobileMicromedex supports and verifies on the following standard operating systems:

  • Windows XP



           

Mobile Micromedex 2.0





mobileMicromedex 2.0 requires it to run on a supported browser (Safari® or Opera Mini 4.2) through a mobile device. Device must have an active connection to the Internet*.

Apple® iPod®
iPod touch®
BlackBerry®
Android Device

*There is no application download. Please check with your carrier to ensure any limits on data streaming through your connection plan.




           

My DRUG-REAX









Server Requirements

  • 800+ MHz Pentium® class Processor
  • 512+ MB RAM
  • 24X CD-ROM Drive
  • 2GB free Disk Space
  • TCP/IP Enabled; Static IP Address (required)
  • Microsoft Windows® 2003 or 2008 Server
  • UltiMedex CKO Server Version 7.x (provided by CKO Server install)
  • Web server software supporting native Java Servlets or web server running either JRun or ServletExec
  • Java Runtime Environment 1.2 or higher

           

NeoFax Internet









Client Requirements

  • Internet access to the World Wide Web
  • Internet Explorer 7 or 8 and compatibility mode
  • Popups must be allowed
  • Cookies must be enabled
  • Javascript support must be enabled

           

NeoFax Intranet





Technical Specification

The Pediatrics and NeoFax® installer and Pediatrics and NeoFax application are tested and verified for the following environments:

  • Windows Server 2003 Standard Edition (32 bit) / Windows Server 2008 Standard (32 bit)
  • Internet Explorer 7

System Requirements

  • Windows Server 2003 Standard Edition (32 bit) / Windows Server 2008 Standard (32 bit)
  • 2.4 GHz Intel® Pentium IV class processor
  • 4 GB available physical RAM
  • 10 GB abailable hard disk
  • DVD ROM drive
  • Firewall or other security mechanism (to limit public access)
  • Internet access (optional)


Browser Requirements

  • Internet Explorer 6 or Internet Explorer 7.0 (works with Internet Explorer 8 with compatibility mode on)
  • Javascript support
  • Cookies must be enabled

Temporary file space requirements

The installation program uttilizes temporary files during installation and removal and requires the following amount of space to complete successfully:

  • To Install: 500 MB TEMP file space available in the system temp directory to install,/li>
  • To Uninstall: 300 MB TEMP file space available in the system temp directory to uninstall

           

Pharmacy Intervention





  • Microsoft Windows® 2000 SP4 or 2003 Standard/Enterprise Server operating system
  • Dual XEON class processor<.li>
  • 2 GB available hard disk
  • CD/DVD ROM drive

  • Access to the network where program is installed
  • Internet Explorer 7 or 8 and compatibility mode
  • Cookies must be enabled
  • Javascript support must be enabled

Handheld Requirements

  • iPhone, iPad, or iPod Touch with iO S 3.0 or higher
  • Android O S 2.1 or higher

           

UltiMedex Suite - Clinical Knowledge Objects (CKO) 6.1





Hardware

  • 1.0 Ghz or faster Pentium compatible CPU
  • 1GB RAM
  • 2 GB Available hard drive space
  • CD-ROM Drive
  • TCP/IP Enabled
  • Integrated 10/100bt Network Card
  • SVGA Color Monitor
  • UPS - uninterruptible power supply

Network Installation

Server Requirements

  • Microsoft Windows 2003 Server, Windows XP Professional
  • TCP/IP Enabled
  • Static IP Address (required)

Client Requirements

  • Windows XP Professional
  • TCP/IP Enabled
  • Client application integrated with Truven Health Analytics client library

           

UltiMedex Suite - Clinical Knowledge Objects (CKO) 7.2





Windows Server Requirements

  • Microsoft Windows® 2003 or 2008 Server, or 2003 Standard/Enterprise Server operating system
  • 2.8 GHz Intel® Pentium IV class processor
  • 2 GB available physical RAM
  • 20 GB available hard disk
  • CD/DVD ROM drive
  • Firewall or other security mechanism (to limit public access)
  • Internet access (optional)
  • TCP/IP


Browser Requirements

  • Access to the World Wide Web
  • Internet Explorer 7 or 8 and compatibility mode
  • Cookies must be enabled
  • Javascript support must be enabled

Client Requirements

  • Windows XP Professional
  • TCP/IP Enabled
  • Client application integrated with Truven Health Analytics client library

*In the Microsoft Windows® environment, Truven Health Analytics applications are developed and tested to operate within all current versions supported by Microsoft. Certain features and functions within Truven Health applications may not work as intended for users with versions no longer supported by their operating system vendor.

QUICK REFERENCE
Trusted Evidence Mobile Support Resource Center

Customer Support

United States and Canada: +1(800) 525-9083, dial 3, then 1 at the voice prompt

United Kingdom: +44 (0) 207 433-4476

International: +1(303) 486-6444

Email Customer Support


Product and Technical Support

United States and Canada: +1(800) 525-9083, dial 3, then 3 at the voice prompt

 

United Kingdom: BT Customers Phone: 0800-89-0011at the prompt enter: +1(800) 642-7723 or C&W Customer Phone: 0500-89-0011at the prompt enter: +1(800) 642-7723

International: +1(303) 486-6444

Email Technical Support