Device Compatibility

As part of our ongoing efforts to facilitate simple and efficient mobile strategies for our customers, Truven Health AnalyticsTM collects customer experience and feedback on many devices.

Compatibility is determined by the reliability of data presentation on the device. However, it may not include desired device performance. Please be sure to check with your healthcare system's Information Technology support before purchasing a device to make sure the device is compatible with local communication protocols and policies.


Micromedex 2.0 Mobile

Mobile Micromedex 2.0 is compatible with Apple iPhone, Apple iPod Touch, and Apple iPad devices. The device must have an active connection to the Internet via Wi-Fi or mobile carrier. Apple Safari Browser is the only browser supported by Apple devices.

Mobile Micromedex 2.0 is also compatible with Blackberry devices. The device must have an active connection to the Internet via WiFi or mobile carrier. Blackberry devices have different display resolutions and your individual experience may vary depending on screen size.Opera Mini 4.2 is the only browser supported on Blackberry devices.

Mobile Micromedex 2.0 is also compatible with Android OS devices. Android OS 1.5 - 2/2 devices, in conjunction with the default browser. The device must have an active connection to the Internet via Wi-Fi or mobile carrier.

 

Most Commonly Used Devices

Apple iPhone
 Blackberry Curve
Apple iPod Touch          Android devices
Apple iPad  Windows 8 devices
QUICK REFERENCE
Trusted Evidence Mobile Support Resource Center

Customer Support

United States and Canada: +1(800) 525-9083, dial 3, then 1 at the voice prompt

United Kingdom: +44 (0) 207 433-4476

International: +1(303) 486-6444

Email Customer Support


Product and Technical Support

United States and Canada: +1(800) 525-9083, dial 3, then 3 at the voice prompt

 

United Kingdom: BT Customers Phone: 0800-89-0011at the prompt enter: +1(800) 642-7723 or C&W Customer Phone: 0500-89-0011at the prompt enter: +1(800) 642-7723

International: +1(303) 486-6444

Email Technical Support